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Last updated: 06/21/2023
At Lunafi, we take your privacy very seriously. Because you trust us with your personal and professional financial information; we make a commitment to you to safeguard it, by adhering to the industry’s accepted practices and standards.
Please take a moment to read the following Privacy Policy to understand how Lunafi, Lunafi (“us”, “we”, or “our”) processes and protects your data. Lunafi is owned and operated by Maxitech (www.maxitech.com). We operate https://www.lunafi.co and Lunafi mobile software application (“Service”).
Our Privacy Policy governs your visit to https://www.lunafi.co, your use of the Lunafi mobile software application, and the Lunafi web app. It explains how we collect, safeguard, and disclose information that results from your use of our Service and from your interaction with us, for instance via customer support.
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.
Our Terms and Conditions (“Terms”) govern all use of our Service and together with the Privacy Policy constitutes your agreement with us (“Agreements”). Please note that this policy only applies to the data we collect about individuals in the United States. Our Service is not intended for use outside the United States.
We collect several different types of information to provide our Service to you and to improve your experience.
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally, identifiable information may include but is not limited to: first name and last name, sex, age, date of birth, place of birth, passport details, citizenship, email address, registration at place of residence and actual address, telephone number (work, mobile), details of documents on education, qualification, professional training, employment agreements, non-disclosure agreements, information on bonuses and compensation, information on marital status, family members, social security (or other taxpayer identification) number, office location, and other data.
We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt-out of receiving any, or all, of these communications from us by following the unsubscribe link or by emailing at apollo@lunafi.co at any time.
We may also collect information that your browser or device sends whenever you visit our Service or when you access Service by or through a mobile device (“Usage Data”). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When you access Service with a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.
We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information.
Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
a. Session Cookies: We use Session Cookies to operate our Service.
b. Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
c. Security Cookies: We use Security Cookies for security purposes.
d. Advertising Cookies: Advertising Cookies are used to serve you with advertisements that may be relevant to you and your interests.
Lunafi uses Plaid Technologies, Inc. (“Plaid”) to gather your data from your financial institutions. By using our service, you grant us and Plaid the right to access and transmit your personal and financial information from your financial institutions. You agree to your personal and financial data being shared with, stored, and processed by Plaid in accordance with the Plaid End User Privacy Policy.
Lunafi uses your data for the following purposes:
a. to create your account and to provide and maintain our Service;
b. to notify you about changes to our Service;
c. to allow you to participate in interactive features of our Service when you choose to do so;
d. to provide customer support;
e. to gather analysis or valuable information so that we can improve our Service;
f. to monitor the usage of our Service;
g. to detect, prevent and address technical issues;
h. to fulfill any other purpose for which you provide it;
i. to carry out our obligations and enforce our rights arising from any contracts entered into between you and us;
j. to provide you with notices about your account and/or subscription, including expiration and renewal notices, email-instructions, etc.;
k. to provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information;
l. to comply with legal requirements, including applicable laws and regulations;
m. in any other way we may describe when you provide the information or use the Service;
n. for any other purpose with your consent and only as permitted by applicable law.
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.
Your information, including Personal Data, may be transferred to – and maintained on – computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
Our Services are currently intended to be used only in the US market. If you are located outside the US and choose to provide information to us, please note that we transfer the data, including Personal Data, to the US and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Lunafi will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.
We may disclose your Personal Data that we collect, or you provide:
a. Disclosure for Law Enforcement: Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities.
b. Business Transaction: If we or our subsidiaries are involved in a merger, acquisition or asset sale, your Personal Data may be transferred.
c. Other cases: We may disclose your information also:
i. to our subsidiaries and affiliates;
ii. To authorized contractors, service providers, and other third parties we use to support our business;
iii. to fulfill the purpose for which you provide it;
iv. for any other purpose disclosed to you, with your consent;
v. In an aggregated or otherwise anonymized form that does not reasonably identify you directly as an individual.
Please note do not sell your Personal Data collected from our services to third parties. You expressly consent to the sharing of your Personal Data as described in this policy.
The security of your data is important to us. We employ the industry best practices and standards to help protect your Personal Data from unauthorized access, use, or disclosure. Additionally, we require you to enter a password to access your account information.
However, remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Residents of California have the right, once a year and free of charge, to a notice identifying the categories of information which we share with our affiliates and/or third parties for marketing purposes, and to contact information for these affiliates and/or third parties. Requests will apply to information provided during the previous calendar year. If you are a California resident and would like a copy of this notice, please submit a written request by email to apollo@lunafi.co. with subject heading: “California Privacy”.
We also agree that:
a. users can visit our Site anonymously;
b. users will be notified of any privacy policy changes on our Privacy Policy Page;
d. users are able to correct, change, or delete their Personal Data by emailing us at apollo@lunafi.co.
Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. We honor Do Not Track signals and do not track, plant cookies, or use advertising when a Do Not Track browser mechanism is in place. You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.
We may employ third party companies and individuals to facilitate our Service (“Third-Party Service Providers”), provide the Service on our behalf, perform Service-related services or assist us in analyzing how our Service is used.
These Third-Party Service Providers act on our behalf and have access to your Personal Data only to the extent necessary to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Our Service may contain links to other sites that are not operated by us. If you click a third- party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Our Services are not intended for use by children under the age of 18 (“Child” or “Children”).
We do not knowingly collect personally identifiable information from Children under 18. If you become aware that a Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from Children, we will take steps to remove that information from our servers.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update “Effective Date” at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions about this Privacy Policy, please contact us:
By email: apollo@lunafi.co.
By visiting this page on our website: https://www.lunafi.co/contact-us.